Refund Policy
This Sun Bum page explains returns, exchanges, and refunds in a store-specific format. This page applies specifically to sunbumg.shop.
starting a request at Sun Bum
Sun Bum publishes this starting a request guidance for customers using sunbumg.shop. To start a return or exchange, contact us at Support@Sunbumg.shop before sending the item. Once the request is approved, Sun Bum will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Sun Bum: eligibility
This eligibility section covers orders and visits through sunbumg.shop for Sun Bum. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
Details from Sun Bum on refund timing
Customers using sunbumg.shop can rely on the following Sun Bum guidance about refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
How Sun Bum handles order problems
For purchases made through sunbumg.shop, Sun Bum applies the following guidance on order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Sun Bum: support
This support section covers orders and visits through sunbumg.shop for Sun Bum. For return or exchange assistance, contact Support@Sunbumg.shop or 8053007221.
How Sun Bum handles exceptions
The following exceptions guidance applies to the Sun Bum storefront at sunbumg.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
What Sun Bum customers should know about condition of returns
This condition of returns section covers orders and visits through sunbumg.shop for Sun Bum. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
Merchant Information
Business name: Sun Bum
Brand name: Sun Bum
Email: Support@Sunbumg.shop
Phone: 8053007221
Physical address: 6 Spa View Cir, Annapolis, Maryland, 21401, United States